Financial Service Guide
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Financial Service Guide
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- Financial Service Guide
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Contact Info
0431 170 021
info@fgsfinance.com.au
15 Abbeywood Street Taigum QLD 4018
In Australia, a Financial Services Guide (FSG) is a document that financial service providers must give to their clients. The FSG aims to share important details about the services offered and information about the provider, such as their fees and any possible conflicts of interest. Here are the main parts usually found in a Financial Services Guide:
- Introduction: The FSG starts with an overview that explains the document's purpose and the financial services the provider offers.
- About the Financial Service Provider: This section gives details about the financial service provider, such as their name, contact information, and Australian Financial Services (AFS) license number. It may also share information about the provider’s background, history, and industry experience.
- Our Services: The FSG lists the financial services we provide, including financial planning, investment advice, insurance brokerage, and superannuation services.
- Fees and Charges: This section describes the costs linked to the financial services we provide. It includes details about initial fees, ongoing fees, commissions, and other expenses clients may face.
- Payment and Conflicts of Interest: Financial service providers must explain how they get paid for their services. This includes information about commissions, referral fees, and other payment types. The FSG also highlights any potential conflicts of interest related to the provider’s payment structure.
- Complaints Handling Process: The FSG usually shares details about how the provider handles complaints, including how clients can file a complaint and how these complaints will be resolved.
- Privacy Policy: Financial service providers must follow privacy laws in Australia. The FSG generally includes details on how these providers collect, use, and share personal information.
- Additional Information: The FSG may include extra details relevant to the client, such as the provider’s memberships, insurance details, or other legal disclosures.
Clients should read and understand the Financial Services Guide before using a financial service provider. FGS Group helps clients make smart choices about their finances and know their rights and responsibilities when working with a financial service provider.
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